Welcome to PicknPrint (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our website picknprint.co.uk.
This Privacy Policy forms an integral part of our:
Terms & Conditions
Cookie Policy
Other policies available on our website
Please read this Privacy Policy together with those documents.
We process your personal data in accordance with applicable UK laws including:
UK GDPR
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)
By using our Website, creating an account, placing an order or submitting information to us, you agree to the collection and use of your data in accordance with this Privacy Policy.
If you provide personal information about another person (such as delivery recipient details), you confirm you have permission to do so.
If you do not agree with this Privacy Policy, please do not use our Website.
This Privacy Policy applies to information collected through:
Our website
Customer support channels
Order forms
Email communication
Related services
It does not apply to third-party websites linked from our Website.
We may collect the following categories of personal information:
Full name
Billing address
Delivery address
Email address
Phone number
Company name (if applicable)
Products purchased
Artwork uploads
Print specifications
Order history
Delivery preferences
Payments are securely processed by trusted third-party providers. We do not store full card details.
IP address
Browser type
Device information
Cookies
Operating system
Usage analytics
Referral source
Email subscription choices
Consent status
Promotional engagement
We use your information for the following lawful purposes:
Process orders
Manufacture print products
Arrange delivery
Send order updates
Provide invoices
Improve website functionality
Fraud prevention
Customer service
Internal reporting
Business administration
Tax compliance
Accounting records
Law enforcement requests
Regulatory obligations
Marketing emails
Promotional offers
Optional cookies
We may share your information only where necessary with:
Payment providers (Stripe / PayPal)
Courier and shipping companies
Hosting and IT providers
Analytics providers
Marketing service providers
Professional advisers
Government or regulatory authorities when legally required
We do not sell or rent your personal data.
We use appropriate technical and organisational security measures including:
SSL encryption
Secure hosting
Restricted staff access
Password protection
Firewall monitoring
Secure payment gateways
While we take strong precautions, no internet transmission is ever fully secure.
We retain personal data only for as long as necessary for:
Fulfilling orders
Customer support
Legal claims
Tax/accounting requirements
Fraud prevention
When data is no longer required, it is securely deleted or anonymised.
If you are in the UK or EEA, you may have the following rights:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request portability
Withdraw consent at any time
To exercise your rights, contact us at hello@picknprint.co.uk
If you opt in, we may send:
Promotions
Discounts
Product launches
Service updates
You may unsubscribe anytime using the link in our emails.
We use cookies to:
Keep your cart active
Remember preferences
Improve performance
Measure traffic
Personalise your experience
You may disable cookies through browser settings.
Please also review our Cookie Policy.
Our Website is not intended for children under 16.
We do not knowingly collect personal information from children.
Our Website may contain links to external websites. We are not responsible for their privacy practices or content.
Some service providers may process data outside the UK. Where this happens, we use lawful safeguards and approved contractual protections.
We may update this Privacy Policy from time to time.
Any revised version becomes effective once posted on this page.
Please review periodically.
If you are unhappy with how we handle your data, please contact us first.
You may also complain to the Information Commissioner’s Office (ICO).
PicknPrint
Email: hello@picknprint.co.uk
Phone: +447361553886
Website: picknprint.co.uk
For the purposes of UK data protection law, PicknPrint is the data controller of your personal information collected through this Website.