You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use this website for lawful personal or business purposes.
You must not:
We may suspend or terminate access where misuse is suspected.
By placing an order, you confirm that:
You must have legal capacity to enter contracts under the laws of United Kingdom.
Some services may require account creation.
You agree that:
We reserve the right to suspend or close accounts at our discretion.
We offer personalised print products including but not limited to:
All product descriptions, images, sizes, colours, finishes and specifications are approximate.
Because many products are custom printed, slight variations may occur in:
This does not constitute a defect where within industry tolerances.
All prices are displayed in GBP (£) and include VAT where applicable unless otherwise stated.
We reserve the right to change prices at any time before order confirmation.
If a pricing error occurs, we may:
When you place an order, this is an offer to buy.
Your order is only accepted when we send dispatch confirmation or begin production of customised goods.
We may refuse or cancel orders for reasons including:
You are fully responsible for all artwork, text, logos and files uploaded.
You confirm you own or have permission to use all submitted content.
You must not upload content that:
We reserve the right to reject such orders.
PicknPrint is not liable for spelling mistakes, low resolution files, formatting issues or customer-approved artwork errors.
Where proofs are supplied:
Any errors approved by you are your responsibility.
We accept payment via approved payment providers including debit card, credit card, bank transfer and secure online gateways.
Full payment is required before production unless agreed otherwise in writing.
Chargebacks made without valid reason may result in account suspension and debt recovery action.
We aim to dispatch within stated production times but delivery dates are estimates only.
We are not liable for delays caused by:
Risk passes to you upon delivery.
Please inspect goods promptly on arrival.
If delivering to offices, shared premises, warehouses or reception desks, delivery to reception or authorised persons may be treated as successful delivery.
Under the Consumer Contracts Regulations 2013, personalised or made-to-order goods are generally exempt from cancellation rights once production has begun.
Therefore, orders for custom printed items cannot usually be cancelled after approval or production commencement.
Non-personalised standard goods may be cancellable within statutory cooling-off periods where applicable.
As products are custom-made, returns are generally not accepted unless goods are:
Claims must be reported within 48 hours of delivery with photographs.
Where accepted, we may choose to:
We do not refund where issues arise from:
Your statutory rights under the Consumer Rights Act 2015 remain unaffected.
All website content including logos, graphics, branding, designs, text and layouts belongs to PicknPrint or licensors.
You may not reproduce or use any content without written permission.
Use of personal data is governed by our Privacy Policy and handled in accordance with:
Please review our Privacy Policy.
To the fullest extent permitted by law, PicknPrint shall not be liable for:
Our total liability shall not exceed the amount paid for the affected order.
Nothing excludes liability for:
We are not liable for failure or delay caused by events beyond reasonable control including:
We do not guarantee uninterrupted or error-free website operation.
We may suspend access for maintenance, upgrades or security reasons.
We may update these Terms from time to time.
Updated versions become effective once published on the website.
These Terms are governed by the laws of England and Wales.
Disputes shall be subject to the courts of England and Wales unless mandatory consumer law provides otherwise.
For questions, complaints or support:
Email: hello@picknprint.co.uk
Website: picknprint.co.uk
