/* WP Support Desk — front-end widget styles
   Theming: each widget's brand color comes from an inline
   --wpsd-primary / --wpsd-primary-dark / --wpsd-primary-rgb
   set per-site in Settings → Branding & Text. */

.wpsd {
  --wpsd-primary: #2563eb;
  --wpsd-primary-dark: #1d4ed8;
  --wpsd-primary-rgb: 37,99,235;
  --wpsd-border: #e5e7eb;
  --wpsd-bg: #f8fafc;
  --wpsd-surface: #ffffff;
  --wpsd-text: #0f172a;
  --wpsd-text-muted: #64748b;
  --wpsd-radius: 14px;
  --wpsd-shadow: 0 1px 2px rgba(15,23,42,0.04), 0 8px 24px rgba(15,23,42,0.06);

  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  color: var(--wpsd-text);
  /* max-width: 720px; */
  box-sizing: border-box;
}
.wpsd *, .wpsd *::before, .wpsd *::after { box-sizing: inherit; }

.wpsd-card {
  background: var(--wpsd-surface);
  border: 1px solid var(--wpsd-border);
  border-radius: var(--wpsd-radius);
  box-shadow: var(--wpsd-shadow);
  padding: 28px 28px 24px;
}

.wpsd-card__header { margin-bottom: 20px; }
.wpsd-card__title { margin: 0 0 4px; font-size: 20px; font-weight: 700; letter-spacing: -0.01em; }
.wpsd-card__subtitle { margin: 0; color: var(--wpsd-text-muted); font-size: 14px; line-height: 1.5; }

/* Fields ---------------------------------------------------------------- */
.wpsd-field { margin: 0 0 18px; display: flex; flex-direction: column; gap: 6px; flex: 1 1 0; }
.wpsd-field-row { display: flex; gap: 16px; flex-wrap: wrap; }
.wpsd-field-row .wpsd-field { min-width: 180px; }
.wpsd-field label { font-weight: 600; font-size: 13px; color: var(--wpsd-text); }
.wpsd-req { color: #ef4444; }

.wpsd input[type="text"],
.wpsd textarea,
.wpsd select {
  border: 1.5px solid var(--wpsd-border);
  border-radius: 10px;
  padding: 11px 14px;
  font-size: 14px;
  width: 100%;
  background: var(--wpsd-surface);
  color: var(--wpsd-text);
  transition: border-color .15s ease, box-shadow .15s ease;
  font-family: inherit;
}
.wpsd input[type="text"]::placeholder,
.wpsd textarea::placeholder { color: #9ca3af; }
.wpsd input[type="text"]:focus,
.wpsd textarea:focus,
.wpsd select:focus {
  outline: none;
  border-color: var(--wpsd-primary);
  box-shadow: 0 0 0 4px rgba(var(--wpsd-primary-rgb), 0.12);
}
.wpsd textarea { resize: vertical; line-height: 1.5; }

.wpsd-select-wrap { position: relative; display: block; }
.wpsd-select-wrap select {
  appearance: none;
  -webkit-appearance: none;
  padding-right: 36px;
  cursor: pointer;
}
.wpsd-select-wrap::after {
  content: "";
  position: absolute;
  top: 50%; right: 14px;
  width: 8px; height: 8px;
  border-right: 2px solid var(--wpsd-text-muted);
  border-bottom: 2px solid var(--wpsd-text-muted);
  transform: translateY(-65%) rotate(45deg);
  pointer-events: none;
}

.wpsd-hint { font-size: 12px; color: var(--wpsd-text-muted); }

/* File drop --------------------------------------------------------------*/
.wpsd-file-drop {
  position: relative;
  display: flex;
  align-items: center;
  gap: 10px;
  border: 1.5px dashed var(--wpsd-border);
  border-radius: 10px;
  padding: 14px 16px;
  cursor: pointer;
  background: var(--wpsd-bg);
  transition: border-color .15s ease, background .15s ease;
  font-size: 13px;
  color: var(--wpsd-text-muted);
}
.wpsd-file-drop::before {
  content: attr(data-label);
}
.wpsd-file-drop.has-file::before { content: "\2713 "; color: #16a34a; font-weight: 700; }
.wpsd-file-drop.is-dragover, .wpsd-file-drop:hover {
  border-color: var(--wpsd-primary);
  background: rgba(var(--wpsd-primary-rgb), 0.05);
}
.wpsd-file-drop input[type="file"] {
  position: absolute; inset: 0; opacity: 0; cursor: pointer; width: 100%; height: 100%;
}
.wpsd-file-drop__name { font-weight: 600; color: var(--wpsd-text); }

/* The small circular chat "attach" button reuses .wpsd-file-drop for its
   click/drag-drop JS behavior, but not its full-size dropzone look — strip
   the parts (gap, empty ::before label slot) that were pushing the icon
   off-center inside the circle. */
.wpsd-composer__attach.wpsd-file-drop { gap: 0; }
.wpsd-composer__attach.wpsd-file-drop::before,
.wpsd-composer__attach.wpsd-file-drop.has-file::before { content: none; }

/* Buttons ----------------------------------------------------------------*/
.wpsd-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border: none;
  border-radius: 10px;
  padding: 12px 22px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  text-decoration: none;
  transition: transform .1s ease, box-shadow .15s ease, opacity .15s ease;
}
.wpsd-btn--primary {
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark));
  color: #fff !important;
  box-shadow: 0 8px 20px rgba(var(--wpsd-primary-rgb), 0.28);
}
.wpsd-btn--primary:hover { transform: translateY(-1px); box-shadow: 0 10px 24px rgba(var(--wpsd-primary-rgb), 0.34); }
.wpsd-btn--primary:disabled { opacity: 0.65; cursor: default; transform: none; }
.wpsd-btn--outline {
  background: #fff; color: var(--wpsd-primary) !important;
  border: 1.5px solid var(--wpsd-border);
}
.wpsd-btn--outline:hover { border-color: var(--wpsd-primary); }
.wpsd-btn--small { padding: 7px 14px; font-size: 13px; border-radius: 8px; }
.wpsd-field--submit { margin-top: 4px; }

/* Alerts / success ---------------------------------------------------------*/
.wpsd-alert { padding: 12px 16px; border-radius: 10px; margin-bottom: 18px; font-size: 14px; font-weight: 500; }
.wpsd-alert--error { background: #fef2f2; color: #b91c1c; border: 1px solid #fecaca; }
.wpsd-alert--success { background: #f0fdf4; color: #15803d; border: 1px solid #bbf7d0; }

.wpsd-success { text-align: center; padding: 12px 8px 4px; }
.wpsd-success__icon {
  width: 52px; height: 52px; line-height: 52px; margin: 0 auto 14px;
  background: #dcfce7; color: #16a34a; border-radius: 50%;
  font-size: 24px; font-weight: 700;
}
.wpsd-success h4 { margin: 0 0 8px; font-size: 18px; }
.wpsd-success .wpsd-token {
  display: inline-block; font-size: 22px; font-weight: 800; letter-spacing: 0.5px;
  background: var(--wpsd-bg); border: 1px solid var(--wpsd-border);
  border-radius: 8px; padding: 6px 16px; margin: 4px 0 14px; font-family: ui-monospace, monospace;
}
.wpsd-success__note { color: var(--wpsd-text-muted); font-size: 13px; max-width: 380px; margin: 0 auto; }

/* Tables (my tickets) -------------------------------------------------------*/
.wpsd-table-wrap { overflow-x: auto; }
.wpsd-table { width: 100%; border-collapse: collapse; font-size: 14px; }
.wpsd-table th {
  text-align: left; padding: 10px 14px; font-size: 12px; text-transform: uppercase;
  letter-spacing: 0.03em; color: var(--wpsd-text-muted); border-bottom: 1.5px solid var(--wpsd-border);
}
.wpsd-table td { padding: 14px; border-bottom: 1px solid var(--wpsd-border); vertical-align: middle; }
.wpsd-table tr:last-child td { border-bottom: none; }
.wpsd-token-cell { font-family: ui-monospace, monospace; font-weight: 700; letter-spacing: 0.2px; }
.wpsd-muted { color: var(--wpsd-text-muted); }

/* Badges --------------------------------------------------------------------*/
.wpsd-badge { display: inline-block; padding: 4px 11px; border-radius: 999px; font-size: 12px; font-weight: 700; white-space: nowrap; }
.wpsd-badge--open { background: #dbeafe; color: #1e40af; }
.wpsd-badge--in_progress { background: #fef3c7; color: #92400e; }
.wpsd-badge--resolved { background: #dcfce7; color: #166534; }
.wpsd-badge--closed { background: #e2e8f0; color: #475569; }
.wpsd-badge--priority-low { background: #f1f5f9; color: #475569; }
.wpsd-badge--priority-medium { background: #e0f2fe; color: #075985; }
.wpsd-badge--priority-high { background: #ffedd5; color: #9a3412; }
.wpsd-badge--priority-urgent { background: #fee2e2; color: #991b1b; }

/* Ticket thread ------------------------------------------------------------*/
.wpsd-ticket-detail { padding: 0; overflow: hidden; display: flex; flex-direction: column; }
.wpsd-meta { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin: 0; }
.wpsd-token-chip {
  font-family: ui-monospace, monospace; font-weight: 700; font-size: 12px;
  background: var(--wpsd-bg); border: 1px solid var(--wpsd-border); border-radius: 999px; padding: 4px 12px;
}

/* Chat header ---------------------------------------------------------------*/
.wpsd-chat-header {
  display: flex; align-items: center; gap: 12px;
  padding: 16px 20px; border-bottom: 1px solid var(--wpsd-border);
  background: var(--wpsd-surface);
}
.wpsd-chat-header__avatar {
  flex: 0 0 40px; width: 40px; height: 40px; border-radius: 50%;
  display: flex; align-items: center; justify-content: center; color: #fff;
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark));
}
.wpsd-chat-header__info { min-width: 0; }
.wpsd-chat-header .wpsd-card__title { font-size: 16px; margin: 0 0 4px; }

/* Scrollable message area ----------------------------------------------------*/
.wpsd-thread-scroll {
  flex: 1 1 auto;
  max-height: 460px;
  min-height: 260px;
  overflow-y: auto;
  padding: 18px 20px;
  background:
    radial-gradient(circle at 8px 8px, rgba(var(--wpsd-primary-rgb), 0.05) 1.5px, transparent 1.5px) 0 0/28px 28px,
    var(--wpsd-bg);
  scroll-behavior: smooth;
  /* Some browsers/OSes tint the default scrollbar with the system accent
     color (which can turn up bright orange, red, etc. depending on the
     visitor's settings) — pin it to a neutral gray that matches our UI
     instead of leaving it to chance. */
  scrollbar-width: thin;
  scrollbar-color: rgba(100, 116, 139, 0.4) transparent;
}
.wpsd-thread-scroll::-webkit-scrollbar { width: 8px; }
.wpsd-thread-scroll::-webkit-scrollbar-track { background: transparent; }
.wpsd-thread-scroll::-webkit-scrollbar-thumb {
  background-color: rgba(100, 116, 139, 0.35); border-radius: 8px;
}
.wpsd-thread-scroll::-webkit-scrollbar-thumb:hover { background-color: rgba(100, 116, 139, 0.55); }
.wpsd-thread { display: flex; flex-direction: column; gap: 3px; }

.wpsd-day-divider { display: flex; justify-content: center; margin: 14px 0; }
.wpsd-day-divider span {
  font-size: 11.5px; font-weight: 700; color: var(--wpsd-text-muted);
  background: var(--wpsd-surface); border: 1px solid var(--wpsd-border);
  border-radius: 999px; padding: 4px 12px;
}

/* Message bubbles -------------------------------------------------------------*/
.wpsd-msg {
  display: flex; align-items: flex-end; gap: 8px; margin: 6px 0;
  max-width: 100%;
  animation: wpsd-msg-in .18s ease;
}
@keyframes wpsd-msg-in {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: translateY(0); }
}
.wpsd-msg--own { justify-content: flex-end; }
.wpsd-msg--other { justify-content: flex-start; }

.wpsd-msg__avatar {
  flex: 0 0 28px; width: 28px; height: 28px; border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 12px; color: #fff;
  background: linear-gradient(135deg, #334155, #0f172a);
}
.wpsd-msg__col { max-width: 76%; display: flex; flex-direction: column; }
.wpsd-msg--own .wpsd-msg__col { align-items: flex-end; }
.wpsd-msg__author { font-size: 11.5px; font-weight: 700; color: var(--wpsd-text-muted); margin: 0 0 2px 4px; }

.wpsd-msg__bubble {
  position: relative;
  padding: 8px 12px 6px;
  border-radius: 14px;
  background: var(--wpsd-surface);
  border: 1px solid var(--wpsd-border);
  box-shadow: 0 1px 1px rgba(15,23,42,0.03);
}
.wpsd-msg--other .wpsd-msg__bubble { border-bottom-left-radius: 4px; }
.wpsd-msg--own .wpsd-msg__bubble {
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark));
  border-color: transparent; color: #fff;
  border-bottom-right-radius: 4px;
}
.wpsd-msg--own .wpsd-msg__text a { color: #fff; text-decoration: underline; }

.wpsd-msg__text { font-size: 14px; line-height: 1.5; word-wrap: break-word; }
.wpsd-msg__text p { margin: 0 0 6px; }
.wpsd-msg__text p:last-child { margin-bottom: 0; }

.wpsd-msg__attachment { display: block; margin: 6px 0; }
.wpsd-msg__attachment img {
  max-width: 220px; max-height: 200px; border-radius: 8px; display: block; border: 1px solid rgba(0,0,0,0.08);
}

.wpsd-msg__meta {
  display: flex; align-items: center; justify-content: flex-end; gap: 4px;
  margin-top: 2px; font-size: 10.5px; opacity: 0.75;
}
.wpsd-msg--other .wpsd-msg__meta { color: var(--wpsd-text-muted); }
.wpsd-msg__ticks { display: inline-flex; color: #93c5fd; }
.wpsd-msg__ticks--pending { color: rgba(255,255,255,0.65); }
.wpsd-msg__ticks--failed { color: #fecaca; }

/* Optimistic "sending" / "failed" states applied client-side */
.wpsd-msg--pending .wpsd-msg__bubble { opacity: 0.72; }
.wpsd-msg--failed .wpsd-msg__bubble { background: linear-gradient(135deg, #b91c1c, #991b1b); cursor: pointer; }
.wpsd-msg--failed .wpsd-msg__meta::before { content: "\26A0"; margin-right: 3px; }

/* Composer (sticky chat input bar) -------------------------------------------*/
.wpsd-composer {
  display: flex; align-items: center; gap: 8px;
  padding: 12px 16px; border-top: 1px solid var(--wpsd-border);
  background: var(--wpsd-surface);
}
.wpsd-composer__input {
  flex: 1 1 auto; resize: none; max-height: 100px; border-radius: 20px !important;
  padding: 10px 16px !important; overflow-y: hidden;
  scrollbar-width: thin; scrollbar-color: rgba(100, 116, 139, 0.4) transparent;
}
.wpsd-composer__input.wpsd-is-scrollable { overflow-y: auto; }
.wpsd-composer__input::-webkit-scrollbar { width: 6px; }
.wpsd-composer__input::-webkit-scrollbar-track { background: transparent; }
.wpsd-composer__input::-webkit-scrollbar-thumb { background-color: rgba(100, 116, 139, 0.35); border-radius: 8px; }
.wpsd-composer__attach {
  flex: 0 0 auto; width: 40px; height: 40px; border-radius: 50%; border: none !important;
  display: flex; align-items: center; justify-content: center; padding: 0 !important;
  background: var(--wpsd-bg); color: var(--wpsd-text-muted); cursor: pointer;
  transition: background .12s ease, color .12s ease;
}
.wpsd-composer__attach svg { pointer-events: none; }
.wpsd-composer__attach:hover { background: rgba(var(--wpsd-primary-rgb), 0.12); color: var(--wpsd-primary); }
.wpsd-composer__attach.has-file { background: rgba(var(--wpsd-primary-rgb), 0.15); color: var(--wpsd-primary); }
.wpsd-composer__hint { padding: 0 20px 14px; margin: 0; }
/* Keep the front-end chat send button identical to the admin composer.
   Front-end themes often ship broad button[type=submit] rules, so this
   selector intentionally has higher specificity and resets those values. */
.wpsd .wpsd-composer .wpsd-btn.wpsd-btn--send {
  flex: 0 0 42px !important;
  width: 42px !important;
  min-width: 42px !important;
  max-width: 42px !important;
  height: 42px !important;
  min-height: 42px !important;
  max-height: 42px !important;
  padding: 0 !important;
  margin: 0 !important;
  border: none !important;
  border-radius: 50% !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  line-height: 1 !important;
  appearance: none;
  -webkit-appearance: none;
  cursor: pointer;
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
  color: #fff !important;
  box-shadow: 0 6px 16px rgba(var(--wpsd-primary-rgb), 0.3) !important;
}
.wpsd .wpsd-composer .wpsd-btn.wpsd-btn--send svg {
  display: block !important;
  width: 20px !important;
  height: 20px !important;
  margin-left: 1px !important;
  margin-right: 0 !important;
  flex: 0 0 auto !important;
}
.wpsd .wpsd-composer .wpsd-btn.wpsd-btn--send:hover:not(:disabled) { transform: translateY(-1px); box-shadow: 0 8px 20px rgba(var(--wpsd-primary-rgb), 0.38) !important; }
.wpsd .wpsd-composer .wpsd-btn.wpsd-btn--send:active:not(:disabled) { transform: scale(0.92); box-shadow: 0 4px 10px rgba(var(--wpsd-primary-rgb), 0.3) !important; }
.wpsd .wpsd-composer .wpsd-btn.wpsd-btn--send:focus-visible { outline: none; box-shadow: 0 0 0 3px rgba(var(--wpsd-primary-rgb), 0.35), 0 6px 16px rgba(var(--wpsd-primary-rgb), 0.3) !important; }
.wpsd .wpsd-composer .wpsd-btn.wpsd-btn--send:disabled { opacity: 0.55; cursor: default; transform: none; }
.wpsd-card > .wpsd-alert, .wpsd-card > .wpsd-empty-state { margin: 14px 20px 0; }

/* Neutralize the browser's default "required/invalid" outline on the
   composer textarea — on Firefox in particular this draws a bright
   orange/red glow around any empty required field, which looked like a
   stray UI glitch sitting on top of our own focus ring. */
.wpsd-composer textarea:required,
.wpsd-composer textarea:invalid,
.wpsd-composer input:required,
.wpsd-composer input:invalid {
  box-shadow: none;
}
.wpsd-composer textarea:-moz-ui-invalid,
.wpsd-composer input:-moz-ui-invalid {
  box-shadow: none !important;
}

/* Notices / empty states -----------------------------------------------------*/
.wpsd-notice--login {
  background: var(--wpsd-bg); border: 1px solid var(--wpsd-border); border-radius: var(--wpsd-radius);
  padding: 20px 22px; display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap;
}
.wpsd-empty-state { text-align: center; padding: 30px 10px; color: var(--wpsd-text-muted); }
.wpsd-empty-state__icon { font-size: 30px; margin-bottom: 8px; }

@media (max-width: 480px) {
  .wpsd-card { padding: 20px 18px; }
  .wpsd-ticket-detail { padding: 0; }
  .wpsd-field-row { flex-direction: column; gap: 0; }
  .wpsd-thread-scroll { max-height: 62vh; }
  .wpsd-msg__col { max-width: 88%; }
}

/* Floating support assistant --------------------------------------------------*/
.wpsd-floating-widget,
.wpsd-floating-widget *,
.wpsd-floating-widget *::before,
.wpsd-floating-widget *::after {
  box-sizing: border-box !important;
}

.wpsd-floating-widget {
  --wpsd-widget-size: 60px;
  --wpsd-widget-glyph-size: 27px;
  --wpsd-widget-side: 24px;
  --wpsd-widget-bottom: 24px;
  --wpsd-widget-gap: 14px;
  --wpsd-widget-panel-width: 390px;
  --wpsd-widget-panel-height: 650px;
  --wpsd-widget-z: 99999;
  --wpsd-widget-border: rgba(226, 232, 240, .94);
  --wpsd-widget-muted: #64748b;
  --wpsd-widget-heading: #0f172a;
  position: fixed !important;
  bottom: var(--wpsd-widget-bottom) !important;
  z-index: var(--wpsd-widget-z) !important;
  width: var(--wpsd-widget-size) !important;
  height: var(--wpsd-widget-size) !important;
  max-width: none !important;
  margin: 0 !important;
  padding: 0 !important;
  pointer-events: none !important;
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif !important;
  font-size: 14px !important;
  line-height: 1.5 !important;
  color: #0f172a !important;
  isolation: isolate;
}
.wpsd-floating-widget--bottom-right { right: var(--wpsd-widget-side) !important; left: auto !important; }
.wpsd-floating-widget--bottom-left { left: var(--wpsd-widget-side) !important; right: auto !important; }

.wpsd-floating-widget button,
.wpsd-floating-widget input,
.wpsd-floating-widget textarea {
  font: inherit !important;
  text-transform: none !important;
  letter-spacing: normal !important;
}
.wpsd-floating-widget button {
  -webkit-appearance: none !important;
  appearance: none !important;
  text-decoration: none !important;
}
.wpsd-floating-widget svg {
  display: block !important;
  width: 1em !important;
  height: 1em !important;
  margin: 0 !important;
  fill: none;
  stroke: currentColor;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
  pointer-events: none;
}
.wpsd-floating-widget svg.wpsd-icon-fill {
  fill: currentColor;
  stroke: none;
}
.wpsd-floating-widget .screen-reader-text {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

/* The launcher uses an explicit grid and absolutely centred icon layers.
   Theme line-height, padding and SVG rules therefore cannot move either icon. */
.wpsd-float-toggle {
  position: relative !important;
  z-index: 3 !important;
  display: grid !important;
  place-items: center !important;
  width: var(--wpsd-widget-size) !important;
  min-width: var(--wpsd-widget-size) !important;
  max-width: var(--wpsd-widget-size) !important;
  height: var(--wpsd-widget-size) !important;
  min-height: var(--wpsd-widget-size) !important;
  max-height: var(--wpsd-widget-size) !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 999px !important;
  overflow: visible !important;
  color: #fff !important;
  background:
    radial-gradient(circle at 28% 18%, rgba(255,255,255,.34), transparent 27%),
    linear-gradient(145deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
  box-shadow: 0 18px 44px rgba(var(--wpsd-primary-rgb), .34), 0 9px 24px rgba(15, 23, 42, .2) !important;
  cursor: pointer !important;
  line-height: 0 !important;
  vertical-align: middle !important;
  pointer-events: auto !important;
  transform: translate3d(0,0,0) !important;
  transition: transform .18s ease, box-shadow .18s ease, border-radius .18s ease, background .18s ease !important;
}
.wpsd-floating-widget--shape-rounded .wpsd-float-toggle { border-radius: 30% !important; }
.wpsd-float-toggle:hover { transform: translate3d(0,-2px,0) !important; box-shadow: 0 23px 50px rgba(var(--wpsd-primary-rgb), .4), 0 11px 26px rgba(15, 23, 42, .22) !important; }
.wpsd-float-toggle:active { transform: scale(.95) !important; }
.wpsd-float-toggle:focus-visible { outline: 0 !important; box-shadow: 0 0 0 4px rgba(var(--wpsd-primary-rgb), .22), 0 18px 44px rgba(var(--wpsd-primary-rgb), .34) !important; }
.wpsd-floating-widget.is-open .wpsd-float-toggle {
  background: linear-gradient(145deg, #0f172a, #334155) !important;
}
.wpsd-float-toggle__pulse {
  position: absolute !important;
  inset: -8px !important;
  z-index: -1 !important;
  border-radius: inherit !important;
  background: rgba(var(--wpsd-primary-rgb), .2) !important;
  animation: wpsd-widget-pulse 2.5s ease-out infinite;
}
.wpsd-floating-widget.is-open .wpsd-float-toggle__pulse { display: none !important; }
@keyframes wpsd-widget-pulse {
  0% { transform: scale(.72); opacity: .64; }
  72%, 100% { transform: scale(1.28); opacity: 0; }
}
.wpsd-float-toggle__icon {
  position: absolute !important;
  inset: 0 !important;
  display: grid !important;
  place-items: center !important;
  width: 100% !important;
  height: 100% !important;
  margin: 0 !important;
  padding: 0 !important;
  line-height: 0 !important;
  transform-origin: 50% 50% !important;
  transition: opacity .18s ease, transform .18s ease !important;
}
.wpsd-float-toggle__icon svg { width: var(--wpsd-widget-glyph-size) !important; height: var(--wpsd-widget-glyph-size) !important; }
.wpsd-float-toggle__icon--open { opacity: 1; transform: rotate(0deg) scale(1); }
.wpsd-float-toggle__icon--close { opacity: 0; transform: rotate(-90deg) scale(.72); }
.wpsd-floating-widget.is-open .wpsd-float-toggle__icon--open { opacity: 0; transform: rotate(90deg) scale(.72); }
.wpsd-floating-widget.is-open .wpsd-float-toggle__icon--close { opacity: 1; transform: rotate(0deg) scale(1); }

/* Unread support-reply badge on the floating launcher. */
.wpsd-float-toggle__badge {
  position: absolute !important;
  top: -6px !important;
  right: -6px !important;
  z-index: 8 !important;
  display: none !important;
  place-items: center !important;
  min-width: 23px !important;
  height: 23px !important;
  margin: 0 !important;
  padding: 0 6px !important;
  border: 2px solid #fff !important;
  border-radius: 999px !important;
  color: #fff !important;
  -webkit-text-fill-color: #fff !important;
  background: #ef4444 !important;
  box-shadow: 0 6px 16px rgba(15, 23, 42, .3) !important;
  font-size: 11px !important;
  font-weight: 900 !important;
  line-height: 1 !important;
  letter-spacing: -.02em !important;
  pointer-events: none !important;
  transform: translate3d(0,0,0);
}
.wpsd-floating-widget.has-unread .wpsd-float-toggle__badge {
  display: grid !important;
  animation: wpsd-unread-badge-in .22s ease-out both;
}
.wpsd-floating-widget.has-new-unread .wpsd-float-toggle__badge {
  animation: wpsd-unread-badge-pop .48s ease both;
}
@keyframes wpsd-unread-badge-in {
  from { opacity: 0; transform: scale(.55) translate3d(0,0,0); }
  to { opacity: 1; transform: scale(1) translate3d(0,0,0); }
}
@keyframes wpsd-unread-badge-pop {
  0%, 100% { transform: scale(1); }
  45% { transform: scale(1.24); }
}

.wpsd-float-panel {
  position: absolute !important;
  bottom: calc(var(--wpsd-widget-size) + var(--wpsd-widget-gap)) !important;
  display: flex !important;
  flex-direction: column !important;
  width: var(--wpsd-widget-panel-width) !important;
  max-width: calc(100vw - 24px) !important;
  height: var(--wpsd-widget-panel-height) !important;
  max-height: calc(100vh - var(--wpsd-widget-bottom) - var(--wpsd-widget-size) - var(--wpsd-widget-gap) - 18px) !important;
  min-height: 0 !important;
  margin: 0 !important;
  padding: 0 !important;
  overflow: hidden !important;
  border: 1px solid rgba(255,255,255,.76) !important;
  border-radius: 26px !important;
  color: #0f172a !important;
  background: #fff !important;
  box-shadow: 0 32px 92px rgba(15, 23, 42, .26), 0 10px 30px rgba(15, 23, 42, .12) !important;
  opacity: 0;
  visibility: hidden;
  pointer-events: none !important;
  transform: translate3d(0,14px,0) scale(.965);
  transition: opacity .2s ease, transform .2s ease, visibility .2s ease !important;
  isolation: isolate;
}
.wpsd-floating-widget--bottom-right .wpsd-float-panel { right: 0 !important; left: auto !important; transform-origin: bottom right; }
.wpsd-floating-widget--bottom-left .wpsd-float-panel { left: 0 !important; right: auto !important; transform-origin: bottom left; }
.wpsd-floating-widget.is-open .wpsd-float-panel {
  opacity: 1;
  visibility: visible;
  pointer-events: auto !important;
  transform: translate3d(0,0,0) scale(1);
}

.wpsd-float-panel__header {
  flex: 0 0 auto !important;
  display: flex !important;
  align-items: center !important;
  gap: 12px !important;
  min-height: 74px !important;
  margin: 0 !important;
  padding: 15px 16px !important;
  border: 0 !important;
  color: #fff !important;
  background:
    radial-gradient(circle at 92% 0%, rgba(255,255,255,.28), transparent 31%),
    radial-gradient(circle at 12% 0%, rgba(255,255,255,.14), transparent 24%),
    linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
}
.wpsd-float-panel__avatar {
  flex: 0 0 42px !important;
  display: grid !important;
  place-items: center !important;
  width: 42px !important;
  height: 42px !important;
  border: 1px solid rgba(255,255,255,.2) !important;
  border-radius: 15px !important;
  color: #fff !important;
  background: rgba(255,255,255,.18) !important;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.12) !important;
}
.wpsd-float-panel__avatar svg { width: 22px !important; height: 22px !important; }
.wpsd-float-panel__title { flex: 1 1 auto !important; min-width: 0 !important; }
.wpsd-float-panel__title h3 {
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  color: #fff !important;
  font-size: 16px !important;
  font-weight: 800 !important;
  line-height: 1.2 !important;
  letter-spacing: -.015em !important;
}
.wpsd-float-panel__title p {
  display: flex !important;
  align-items: center !important;
  gap: 7px !important;
  margin: 4px 0 0 !important;
  padding: 0 !important;
  color: rgba(255,255,255,.9) !important;
  font-size: 12px !important;
  font-weight: 650 !important;
  line-height: 1.3 !important;
}
.wpsd-online-dot {
  flex: 0 0 8px !important;
  width: 8px !important;
  height: 8px !important;
  border-radius: 50% !important;
  background: #22c55e !important;
  box-shadow: 0 0 0 4px rgba(34,197,94,.18) !important;
}
.wpsd-float-panel__close {
  flex: 0 0 36px !important;
  display: grid !important;
  place-items: center !important;
  width: 36px !important;
  min-width: 36px !important;
  height: 36px !important;
  min-height: 36px !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 999px !important;
  color: rgba(255,255,255,.94) !important;
  background: rgba(255,255,255,.14) !important;
  box-shadow: none !important;
  cursor: pointer !important;
  line-height: 0 !important;
  transition: transform .16s ease, background .16s ease !important;
}
.wpsd-float-panel__close svg { width: 20px !important; height: 20px !important; }
.wpsd-float-panel__close:hover { color: #fff !important; background: rgba(255,255,255,.23) !important; transform: rotate(90deg) !important; }
.wpsd-float-panel__close:focus-visible { outline: 2px solid rgba(255,255,255,.9) !important; outline-offset: 2px !important; }

.wpsd-widget-body {
  flex: 1 1 auto !important;
  min-height: 0 !important;
  overflow-x: hidden !important;
  overflow-y: auto !important;
  background:
    radial-gradient(circle at 0 0, rgba(var(--wpsd-primary-rgb), .1), transparent 34%),
    linear-gradient(180deg, #f8fafc 0%, #eef4ff 100%) !important;
  scrollbar-width: thin;
  scrollbar-color: rgba(100,116,139,.35) transparent;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}
.wpsd-widget-body::-webkit-scrollbar,
.wpsd-widget-thread-scroll::-webkit-scrollbar,
.wpsd-widget-quick::-webkit-scrollbar { width: 6px; }
.wpsd-widget-body::-webkit-scrollbar-track,
.wpsd-widget-thread-scroll::-webkit-scrollbar-track,
.wpsd-widget-quick::-webkit-scrollbar-track { background: transparent; }
.wpsd-widget-body::-webkit-scrollbar-thumb,
.wpsd-widget-thread-scroll::-webkit-scrollbar-thumb,
.wpsd-widget-quick::-webkit-scrollbar-thumb { border-radius: 999px; background: rgba(100,116,139,.32); }

.wpsd-widget-screen {
  display: none !important;
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  margin: 0 !important;
  padding: 14px !important;
}
.wpsd-widget-screen.is-active { display: block !important; animation: wpsd-widget-screen-in .18s ease; }
.wpsd-widget-screen.is-active[data-wpsd-widget-screen="home"] {
  display: flex !important;
  flex-direction: column !important;
  gap: 12px !important;
  min-height: 100% !important;
}
@keyframes wpsd-widget-screen-in {
  from { opacity: 0; transform: translateY(5px); }
  to { opacity: 1; transform: translateY(0); }
}

.wpsd-widget-bot-log {
  display: flex !important;
  flex-direction: column !important;
  gap: 10px !important;
  width: 100% !important;
  min-width: 0 !important;
}
.wpsd-widget-bot-msg {
  width: fit-content !important;
  max-width: 88% !important;
  min-width: 0 !important;
  margin: 0 !important;
  padding: 10px 12px !important;
  border-radius: 18px !important;
  font-size: 13.5px !important;
  line-height: 1.5 !important;
  overflow-wrap: anywhere !important;
  box-shadow: 0 8px 22px rgba(15, 23, 42, .06) !important;
  animation: wpsd-msg-in .18s ease;
}
.wpsd-widget-bot-msg--bot {
  align-self: flex-start !important;
  width: 100% !important;
  max-width: 88% !important;
  border: 1px solid var(--wpsd-widget-border) !important;
  border-bottom-left-radius: 6px !important;
  color: #111827 !important;
  background: rgba(255,255,255,.97) !important;
}
.wpsd-widget-bot-msg--user {
  align-self: flex-end !important;
  margin-left: auto !important;
  border: 0 !important;
  border-bottom-right-radius: 6px !important;
  color: #fff !important;
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
}
.wpsd-widget-bot-msg__name {
  display: block !important;
  margin: 0 0 3px !important;
  color: var(--wpsd-primary) !important;
  font-size: 11px !important;
  font-weight: 850 !important;
  line-height: 1.3 !important;
}
.wpsd-widget-bot-msg__text p { margin: 0 0 6px !important; padding: 0 !important; }
.wpsd-widget-bot-msg__text p:last-child { margin-bottom: 0 !important; }
.wpsd-widget-bot-msg.is-typing .wpsd-widget-bot-msg__text {
  display: flex !important;
  align-items: center !important;
  gap: 4px !important;
  min-width: 48px !important;
  min-height: 20px !important;
}
.wpsd-widget-typing-dot {
  width: 6px !important;
  height: 6px !important;
  border-radius: 50% !important;
  background: #94a3b8 !important;
  animation: wpsd-typing-dot 1.1s infinite ease-in-out;
}
.wpsd-widget-typing-dot:nth-child(2) { animation-delay: .14s; }
.wpsd-widget-typing-dot:nth-child(3) { animation-delay: .28s; }
@keyframes wpsd-typing-dot { 0%, 60%, 100% { transform: translateY(0); opacity: .45; } 30% { transform: translateY(-3px); opacity: 1; } }

.wpsd-widget-inline-support-btn {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 100% !important;
  min-height: 38px !important;
  margin: 9px 0 0 !important;
  padding: 8px 10px !important;
  border: 0 !important;
  border-radius: 12px !important;
  color: #fff !important;
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
  box-shadow: 0 7px 17px rgba(var(--wpsd-primary-rgb), .22) !important;
  cursor: pointer !important;
  font-size: 12.5px !important;
  font-weight: 800 !important;
}
.wpsd-widget-bot-suggestions {
  display: flex !important;
  flex-direction: column !important;
  flex-wrap: nowrap !important;
  gap: 6px !important;
  width: 100% !important;
  min-width: 0 !important;
  max-width: 100% !important;
  margin-top: 9px !important;
  overflow: hidden !important;
}
.wpsd-widget-bot-suggestion {
  display: flex !important;
  align-items: center !important;
  width: 100% !important;
  min-width: 0 !important;
  max-width: 100% !important;
  min-height: 32px !important;
  margin: 0 !important;
  padding: 7px 10px !important;
  border: 1px solid rgba(var(--wpsd-primary-rgb), .2) !important;
  border-radius: 12px !important;
  color: var(--wpsd-primary-dark) !important;
  background: rgba(var(--wpsd-primary-rgb), .065) !important;
  box-shadow: none !important;
  cursor: pointer !important;
  font-size: 11.5px !important;
  font-weight: 750 !important;
  line-height: 1.35 !important;
  text-align: left !important;
  white-space: normal !important;
  overflow-wrap: anywhere !important;
  word-break: break-word !important;
}
/* Keep contextual suggestion pills readable even when the active theme has
   high-specificity global button hover/focus rules (for example white text
   and an orange border on every button:hover). */
#wpsd-floating-widget button.wpsd-widget-bot-suggestion,
#wpsd-floating-widget button.wpsd-widget-bot-suggestion:visited {
  border: 1px solid rgba(var(--wpsd-primary-rgb), .2) !important;
  color: var(--wpsd-primary-dark) !important;
  -webkit-text-fill-color: var(--wpsd-primary-dark) !important;
  background: rgba(var(--wpsd-primary-rgb), .065) !important;
  box-shadow: none !important;
  text-decoration: none !important;
  max-width: 100% !important;
  white-space: normal !important;
  overflow-wrap: anywhere !important;
  word-break: break-word !important;
  text-align: left !important;
}
#wpsd-floating-widget button.wpsd-widget-bot-suggestion:hover,
#wpsd-floating-widget button.wpsd-widget-bot-suggestion:focus,
#wpsd-floating-widget button.wpsd-widget-bot-suggestion:focus-visible {
  border-color: rgba(var(--wpsd-primary-rgb), .42) !important;
  color: var(--wpsd-primary-dark) !important;
  -webkit-text-fill-color: var(--wpsd-primary-dark) !important;
  background: rgba(var(--wpsd-primary-rgb), .12) !important;
  box-shadow: 0 0 0 3px rgba(var(--wpsd-primary-rgb), .08) !important;
  outline: 0 !important;
  text-decoration: none !important;
  transform: translateY(-1px) !important;
}
#wpsd-floating-widget button.wpsd-widget-bot-suggestion:active {
  border-color: rgba(var(--wpsd-primary-rgb), .5) !important;
  color: var(--wpsd-primary-dark) !important;
  -webkit-text-fill-color: var(--wpsd-primary-dark) !important;
  background: rgba(var(--wpsd-primary-rgb), .16) !important;
  box-shadow: none !important;
  transform: translateY(0) !important;
}

.wpsd-widget-quick-wrap {
  width: 100% !important;
  min-width: 0 !important;
  margin: 0 !important;
  padding: 12px !important;
  border: 1px solid rgba(226,232,240,.86) !important;
  border-radius: 20px !important;
  background: rgba(255,255,255,.78) !important;
  box-shadow: 0 12px 32px rgba(15, 23, 42, .06) !important;
  transition: opacity .18s ease, max-height .24s ease, padding .24s ease, border-width .24s ease !important;
}
.wpsd-widget-screen.has-conversation .wpsd-widget-quick-wrap {
  max-height: 0 !important;
  padding-top: 0 !important;
  padding-bottom: 0 !important;
  border-width: 0 !important;
  overflow: hidden !important;
  opacity: 0 !important;
}
.wpsd-widget-section-title {
  display: flex !important;
  align-items: flex-start !important;
  justify-content: space-between !important;
  gap: 10px !important;
  margin: 0 0 10px !important;
}
.wpsd-widget-section-title span { color: var(--wpsd-widget-heading) !important; font-size: 13px !important; font-weight: 850 !important; line-height: 1.25 !important; }
.wpsd-widget-section-title small { max-width: 165px !important; color: var(--wpsd-widget-muted) !important; text-align: right !important; font-size: 11.5px !important; line-height: 1.3 !important; }
.wpsd-widget-quick {
  display: grid !important;
  grid-template-columns: 1fr !important;
  gap: 8px !important;
  width: 100% !important;
  max-height: 238px !important;
  margin: 0 !important;
  padding: 0 4px 0 0 !important;
  overflow-x: hidden !important;
  overflow-y: auto !important;
}
.wpsd-widget-chip {
  position: relative !important;
  display: flex !important;
  align-items: center !important;
  width: 100% !important;
  min-width: 0 !important;
  min-height: 44px !important;
  margin: 0 !important;
  padding: 10px 38px 10px 12px !important;
  border: 1px solid rgba(203,213,225,.82) !important;
  border-radius: 15px !important;
  color: #1e293b !important;
  background: #fff !important;
  box-shadow: 0 4px 12px rgba(15, 23, 42, .035) !important;
  cursor: pointer !important;
  text-align: left !important;
  white-space: normal !important;
  overflow: hidden !important;
  transition: transform .16s ease, border-color .16s ease, background .16s ease !important;
}
.wpsd-widget-chip span { display: block !important; min-width: 0 !important; color: inherit !important; font-size: 12.7px !important; font-weight: 750 !important; line-height: 1.34 !important; overflow-wrap: anywhere !important; }
.wpsd-widget-chip::after {
  content: "→" !important;
  position: absolute !important;
  top: 50% !important;
  right: 12px !important;
  display: grid !important;
  place-items: center !important;
  width: 22px !important;
  height: 22px !important;
  border-radius: 50% !important;
  color: var(--wpsd-primary) !important;
  background: rgba(var(--wpsd-primary-rgb), .08) !important;
  transform: translateY(-50%) !important;
  font-size: 13px !important;
  line-height: 1 !important;
}
.wpsd-widget-chip:hover,
.wpsd-widget-chip:focus-visible {
  border-color: rgba(var(--wpsd-primary-rgb), .36) !important;
  color: var(--wpsd-primary-dark) !important;
  background: rgba(var(--wpsd-primary-rgb), .055) !important;
  transform: translateY(-1px) !important;
  outline: 0 !important;
}

.wpsd-widget-screen[data-wpsd-widget-screen="home"] > .wpsd-widget-bot-form {
  margin-top: auto !important;
}
.wpsd-widget-bot-form,
.wpsd-widget-reply-form {
  display: flex !important;
  align-items: flex-end !important;
  gap: 7px !important;
  width: 100% !important;
  min-width: 0 !important;
  margin: 0 !important;
  padding: 7px !important;
  border: 1px solid rgba(203,213,225,.92) !important;
  border-radius: 18px !important;
  background: #fff !important;
  box-shadow: 0 12px 28px rgba(15, 23, 42, .075) !important;
}
.wpsd-widget-bot-form input,
.wpsd-widget-reply-form textarea {
  flex: 1 1 auto !important;
  width: auto !important;
  min-width: 0 !important;
  min-height: 40px !important;
  max-height: 108px !important;
  margin: 0 !important;
  padding: 9px 10px !important;
  border: 0 !important;
  border-radius: 12px !important;
  outline: 0 !important;
  color: #0f172a !important;
  background: transparent !important;
  box-shadow: none !important;
  resize: none !important;
  font-size: 13.5px !important;
  line-height: 1.45 !important;
}
.wpsd-widget-bot-form:focus-within,
.wpsd-widget-reply-form:focus-within { border-color: rgba(var(--wpsd-primary-rgb), .58) !important; box-shadow: 0 0 0 4px rgba(var(--wpsd-primary-rgb), .09), 0 12px 28px rgba(15, 23, 42, .075) !important; }
.wpsd-widget-bot-form button,
.wpsd-widget-reply-form button {
  flex: 0 0 40px !important;
  display: grid !important;
  place-items: center !important;
  width: 40px !important;
  min-width: 40px !important;
  height: 40px !important;
  min-height: 40px !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 50% !important;
  color: #fff !important;
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
  box-shadow: 0 8px 18px rgba(var(--wpsd-primary-rgb), .25) !important;
  cursor: pointer !important;
  line-height: 0 !important;
}
.wpsd-widget-bot-form button svg,
.wpsd-widget-reply-form button svg { width: 19px !important; height: 19px !important; transform: translateX(1px); }
.wpsd-widget-bot-form button:disabled,
.wpsd-widget-reply-form button:disabled { opacity: .55 !important; cursor: default !important; }

.wpsd-widget-actions { width: 100% !important; margin: 0 !important; }
.wpsd-widget-action {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 9px !important;
  width: 100% !important;
  min-height: 46px !important;
  margin: 0 !important;
  padding: 10px 14px !important;
  border: 0 !important;
  border-radius: 16px !important;
  color: #fff !important;
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
  box-shadow: 0 12px 24px rgba(var(--wpsd-primary-rgb), .24) !important;
  cursor: pointer !important;
  font-size: 13.5px !important;
  font-weight: 850 !important;
  transition: transform .16s ease, box-shadow .16s ease !important;
}
.wpsd-widget-action svg { width: 18px !important; height: 18px !important; }
.wpsd-widget-action:hover { transform: translateY(-1px) !important; box-shadow: 0 16px 30px rgba(var(--wpsd-primary-rgb), .3) !important; }

.wpsd-widget-back {
  display: inline-flex !important;
  align-items: center !important;
  gap: 6px !important;
  min-height: 34px !important;
  margin: 0 0 12px !important;
  padding: 0 4px !important;
  border: 0 !important;
  color: var(--wpsd-primary-dark) !important;
  background: transparent !important;
  box-shadow: none !important;
  cursor: pointer !important;
  font-size: 13px !important;
  font-weight: 800 !important;
}
.wpsd-widget-back svg { width: 17px !important; height: 17px !important; }
.wpsd-widget-login,
.wpsd-widget-start-form {
  width: 100% !important;
  margin: 0 !important;
  padding: 17px !important;
  border: 1px solid var(--wpsd-widget-border) !important;
  border-radius: 22px !important;
  background: rgba(255,255,255,.96) !important;
  box-shadow: 0 16px 44px rgba(15, 23, 42, .08) !important;
}
.wpsd-widget-card-head { display: flex !important; align-items: flex-start !important; gap: 11px !important; margin: 0 0 14px !important; }
.wpsd-widget-card-icon {
  flex: 0 0 38px !important;
  display: grid !important;
  place-items: center !important;
  width: 38px !important;
  height: 38px !important;
  border-radius: 14px !important;
  color: var(--wpsd-primary) !important;
  background: rgba(var(--wpsd-primary-rgb), .1) !important;
}
.wpsd-widget-card-icon svg { width: 20px !important; height: 20px !important; }
.wpsd-widget-login h4,
.wpsd-widget-start-form h4 { margin: 0 0 5px !important; padding: 0 !important; color: #0f172a !important; font-size: 16px !important; font-weight: 850 !important; line-height: 1.25 !important; letter-spacing: -.015em !important; }
.wpsd-widget-login p,
.wpsd-widget-start-form p { margin: 0 !important; padding: 0 !important; color: #64748b !important; font-size: 13px !important; line-height: 1.45 !important; }
.wpsd-widget-login-form label { display: block !important; margin: 0 0 10px !important; color: #334155 !important; font-size: 12.5px !important; font-weight: 800 !important; }
.wpsd-widget-login-form label > span { display: inline-block !important; margin: 0 0 5px !important; }
.wpsd-widget-login-form input[type="text"],
.wpsd-widget-login-form input[type="password"],
.wpsd-widget-start-form input,
.wpsd-widget-start-form textarea {
  display: block !important;
  width: 100% !important;
  min-height: 43px !important;
  margin: 0 0 10px !important;
  padding: 10px 12px !important;
  border: 1px solid #dbe3ee !important;
  border-radius: 14px !important;
  outline: 0 !important;
  color: #0f172a !important;
  background: #fff !important;
  box-shadow: none !important;
  font-size: 13.5px !important;
}
.wpsd-widget-start-form textarea { min-height: 98px !important; resize: vertical !important; }
.wpsd-widget-login-form input:focus,
.wpsd-widget-start-form input:focus,
.wpsd-widget-start-form textarea:focus { border-color: rgba(var(--wpsd-primary-rgb), .65) !important; box-shadow: 0 0 0 4px rgba(var(--wpsd-primary-rgb), .1) !important; }
.wpsd-widget-remember { display: flex !important; align-items: center !important; gap: 8px !important; margin: 0 0 12px !important; color: #475569 !important; font-weight: 700 !important; }
.wpsd-widget-remember input { width: 16px !important; min-height: 16px !important; height: 16px !important; margin: 0 !important; }
.wpsd-widget-login-form .wpsd-btn,
.wpsd-widget-start-form .wpsd-btn {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 100% !important;
  min-height: 44px !important;
  margin: 0 !important;
  padding: 10px 14px !important;
  border: 0 !important;
  border-radius: 15px !important;
  color: #fff !important;
  background: linear-gradient(135deg, var(--wpsd-primary), var(--wpsd-primary-dark)) !important;
  box-shadow: 0 10px 22px rgba(var(--wpsd-primary-rgb), .22) !important;
  cursor: pointer !important;
  font-weight: 800 !important;
}
.wpsd-widget-login-notice { display: none; margin: 10px 0 0 !important; padding: 10px 11px !important; border-radius: 13px !important; font-size: 12.75px !important; line-height: 1.45 !important; font-weight: 700 !important; }
.wpsd-widget-login-notice.is-error { color: #991b1b !important; border: 1px solid #fecaca !important; background: #fef2f2 !important; }
.wpsd-widget-login-notice.is-success { color: #166534 !important; border: 1px solid #bbf7d0 !important; background: #f0fdf4 !important; }

.wpsd-widget-support-notice {
  display: none;
  width: 100% !important;
  margin: 0 0 10px !important;
  padding: 10px 12px !important;
  border: 1px solid transparent !important;
  border-radius: 14px !important;
  font-size: 12.75px !important;
  font-weight: 700 !important;
  line-height: 1.45 !important;
}
.wpsd-widget-support-notice.is-error {
  display: block;
  color: #991b1b !important;
  border-color: #fecaca !important;
  background: #fef2f2 !important;
}
.wpsd-widget-support-notice.is-success {
  display: block;
  color: #166534 !important;
  border-color: #bbf7d0 !important;
  background: #f0fdf4 !important;
}

.wpsd-widget-ticket-meta {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 10px !important;
  margin: 0 0 10px !important;
  padding: 10px 12px !important;
  border: 1px solid var(--wpsd-widget-border) !important;
  border-radius: 16px !important;
  color: #475569 !important;
  background: rgba(255,255,255,.9) !important;
  font-size: 12.5px !important;
}
.wpsd-widget-token { color: #0f172a !important; font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace !important; }
.wpsd-widget-thread-scroll {
  min-height: 300px !important;
  max-height: calc(var(--wpsd-widget-panel-height) - 250px) !important;
  margin: 0 !important;
  padding: 12px !important;
  overflow-x: hidden !important;
  overflow-y: auto !important;
  border: 1px solid var(--wpsd-widget-border) !important;
  border-radius: 20px !important;
  background:
    radial-gradient(circle at 8px 8px, rgba(var(--wpsd-primary-rgb), .052) 1.4px, transparent 1.4px) 0 0/24px 24px,
    rgba(255,255,255,.86) !important;
}
.wpsd-widget-thread { display: flex !important; flex-direction: column !important; gap: 3px !important; min-width: 0 !important; overflow-x: hidden !important; }
.wpsd-widget-thread .wpsd-msg__col { max-width: 84% !important; }
.wpsd-widget-thread .wpsd-msg__bubble,
.wpsd-widget-thread .wpsd-msg__text { min-width: 0 !important; max-width: 100% !important; overflow-wrap: anywhere !important; }
.wpsd-widget-thread .wpsd-msg__text { font-size: 13px !important; }
.wpsd-widget-thread .wpsd-msg__attachment img { max-width: 180px !important; max-height: 160px !important; }
.wpsd-widget-support-chat .wpsd-widget-reply-form { margin-top: 10px !important; }
.wpsd-widget-closed-notice {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 9px;
  margin-top: 10px !important;
  padding: 11px 12px !important;
  border: 1px solid #bbf7d0 !important;
  border-radius: 15px !important;
  color: #166534 !important;
  background: #f0fdf4 !important;
  font-size: 12.5px !important;
  font-weight: 700 !important;
}
.wpsd-widget-closed-notice__text {
  display: flex !important;
  align-items: flex-start !important;
  gap: 8px !important;
}
.wpsd-widget-closed-notice svg { flex: 0 0 18px !important; width: 18px !important; height: 18px !important; margin-top: 1px !important; }
.wpsd-widget-new-request-btn {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 100% !important;
  min-height: 36px !important;
  margin: 0 !important;
  padding: 7px 10px !important;
  border: 1px solid rgba(22,101,52,.2) !important;
  border-radius: 11px !important;
  color: #166534 !important;
  background: #fff !important;
  box-shadow: none !important;
  cursor: pointer !important;
  font-size: 12.5px !important;
  font-weight: 800 !important;
}
.wpsd-widget-new-request-btn:hover,
.wpsd-widget-new-request-btn:focus-visible { background: #dcfce7 !important; outline: 0 !important; }

@media (max-width: 480px) {
  body.wpsd-widget-open { overflow: hidden !important; }
  .wpsd-floating-widget--hide-mobile { display: none !important; }
  .wpsd-floating-widget--bottom-right { right: min(var(--wpsd-widget-side), 16px) !important; }
  .wpsd-floating-widget--bottom-left { left: min(var(--wpsd-widget-side), 16px) !important; }
  .wpsd-floating-widget { bottom: min(var(--wpsd-widget-bottom), 20px) !important; }
  .wpsd-float-panel {
    bottom: calc(var(--wpsd-widget-size) + 10px) !important;
    width: calc(100vw - 24px) !important;
    max-width: calc(100vw - 24px) !important;
    height: min(var(--wpsd-widget-panel-height), calc(100dvh - var(--wpsd-widget-size) - 44px)) !important;
    max-height: calc(100dvh - var(--wpsd-widget-size) - 44px) !important;
    min-height: 0 !important;
    border-radius: 22px !important;
  }
  .wpsd-widget-screen { padding: 12px !important; }
  .wpsd-widget-section-title { display: block !important; }
  .wpsd-widget-section-title small { display: block !important; max-width: none !important; margin-top: 3px !important; text-align: left !important; }
  .wpsd-widget-quick { max-height: 210px !important; }
  .wpsd-widget-thread-scroll { min-height: 230px !important; max-height: calc(100dvh - 330px) !important; }
}

@media (prefers-reduced-motion: reduce) {
  .wpsd-floating-widget *,
  .wpsd-floating-widget *::before,
  .wpsd-floating-widget *::after {
    scroll-behavior: auto !important;
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .01ms !important;
  }
}

/* Automatic website knowledge answer details */
.wpsd-floating-widget .wpsd-kb-source {
  margin: 10px 0 0 !important;
  padding-top: 9px !important;
  border-top: 1px solid #e2e8f0 !important;
}
.wpsd-floating-widget .wpsd-kb-source a {
  display: inline-flex !important;
  align-items: center !important;
  max-width: 100% !important;
  color: var(--wpsd-primary) !important;
  font-size: 12px !important;
  font-weight: 800 !important;
  line-height: 1.4 !important;
  text-decoration: none !important;
  word-break: break-word !important;
}
.wpsd-floating-widget .wpsd-kb-source a:hover,
.wpsd-floating-widget .wpsd-kb-source a:focus-visible {
  color: var(--wpsd-primary-dark) !important;
  text-decoration: underline !important;
  outline: 0 !important;
}
.wpsd-floating-widget .wpsd-kb-follow-up {
  margin: 9px 0 0 !important;
  color: #334155 !important;
  font-weight: 700 !important;
}